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Client Solutions Representative

Full time Morningside in IT | Telecommunications
  • New York, United States View on Map
  • Post Date: November 19, 2020
  • Apply Before : December 19, 2020
  • Salary: Negotiable
  • View(s) 52
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Job Detail

  • Experience Level Associate
  • Work From Home Some times

Job Description

Essential Functions:

· Exercises discretion by pricing and quoting client estimates in order to win new projects while maintaining standard profit margins

· Responsible for accurately conveying client demands and requests to the operations management team

· Prepares and communicates project estimates and quotes in a timely fashion

· Understands and applies company pricing guidelines and models to produce accurate, competitive estimates

· Responds to inquiries in a timely and service-oriented manner, both internally with sales/project managers, and externally with clients

· Consults project managers to examine job details and goals of a project, and sales to understand client requirements and project scope

· Maintains and strengthens relationships with existing and past clients through regular communication

· Works to develop long-term system for tracking and analyzing pricing trends across different verticals in the organization

· Tracks win/lose ratios and uses data to improve sales strategies and processes

· Attends and participates in weekly departmental meetings

· Performs other tasks as assigned

Qualifications:

· Bachelor’s degree

· Proficient in standard Microsoft Windows applications, including Word, Excel, PowerPoint, Access, Outlook, and Internet Explorer

· Able to qualify, identify, and clarify client needs through effective questioning and listening

· Able to analyze and synthesize information and evaluate external client needs as they correlate to company services

· Strong attention to detail and ability to maintain accurate records

· Strong interpersonal, customer service, and telephone skills, and ability to maintain, strengthen, and develop relationships externally and within the organization

· Strong problem-solving and negotiation skills

· Effective written communication skills

· Foreign language proficiency is a plus

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