Experience Level Associate
Work From Home Some times
Translate utterances and intent markers from English to target languages.
Create variations of translated utterance and intents that comply with linguistic and data diversity guidelines.
Develop and augment lists of domain-specific terminology and apply these to AI data to enhance diversity.
Annotated data sets using client labels and taxonomies.
Iterate on the translation, content generation, variation implementation, vocabulary development based on test score provided by client.
Minimum of 1-2 years’ experience performing translation from English to the target language.
Knowledge of and ability to localize measures, currencies and other conventions to local standard.
Strong terminology research skills.
Experience with transcreation (ability to take a phrase in English and express in in multiple locally-fluent ways that maintain the intention of the phrase while varying the syntax, vocabulary and usage) and/or software localization experience is ideal.
Ability to imagine how people in the local market from a wide range of demographics might interact with a customer service chatbot in written format.
Minimum of 1-2 years’ experience in data annotation for machine learning (annotation, utterance creation, triggers, intents).
Ability to produce flawless data (translated content and creatively generated content) with no editing or proofreading.
Native-level fluency in designated language and English.
Significant cultural understanding of locale.
Familiarity with subject matter domains: IT, HR, CSM.
Familiarity working in automated, KPI centric, testing platforms.