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Quality Assurance Specialist

Full time RWS Moravia in IT | Telecommunications
  • England, United Kingdom View on Map
  • Post Date: November 18, 2020
  • Apply Before : December 18, 2020
  • Salary: Negotiable
  • View(s) 69
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Job Detail

  • Experience Level Associate
  • Work From Home Some times

Job Description

Production Operations

    • Perform first level of review of quotes and project plans, by comparing applicable options and providing proactive input regarding the appropriate approach to achieving required quality for the specific client/project. May provide approval for quote as required per applicable process.
    • Identify and communicate risks as appropriate to eliminate potential pitfalls or obstacles.
    • Compare various factors to ensure strict adherence to ISO requirements, deadlines, budgets and the completion of high-quality deliverables for the QA steps in the process.
    • Suggest, interpret and implement operating procedures to achieve objectives.
    • Formulate, interpret and implement QA process best practices and serve as a Quality advocate in production processes.
    • Evaluate project materials and ensure the appropriate level of consistency/accuracy of formatting, stylistic consistency across languages, and adherence to client specifications and style guides.
    • Review, update and maintain appropriate versioning of project materials.
    • Perform initial format proofing of translated documentation prior to final proofing and delivery.
    • Participate in internal post mortems to help improve processes and reduce risk.
    • Ensure the receipt of purchase orders, approve invoices and escalate payment issues where necessary.
    • Collaborate in the CAPA process with cross-functional teams.
    • Assist, implement and investigate client feedback handling and complete resolution reports needed for client deliverables. Accountable for implementation of feedback report tracking, investigations, analyses, and actions.
    • May provide support to Program Manager or project team including limited direct client contact for issues or response related to quality, status or delivery.

 

Resource Coordination

    • Work closely with QA Analysts and Vendor Relations on proofreading resource needs and planning.
    • Support QA Analysts in the areas of training, guidance, and real time feedback to proofreading resources to ensure a well-developed and well qualified pool of resources.
    • Coordinates internal and external proofreading to support quality assurance activities.
    • Create and send POs to external proofreading resources.
    • Ensure project proofreading resources have the necessary tools and information to accomplish tasks.
    • Alert proofreading resources of schedule and scope changes.
    • Assists in researching queries raised by vendors and Technical Services teams during the course of the project.
    • Provide feedback to Vendor Relations on external resource performance.

 

Teamwork

    • Communicate proactively regarding current and projected workloads across team members in support of maximum capacity utilization.
    • Assess options and make recommendations for process improvements that improve efficiency, quality and profitability.
    • Provide direct constructive feedback in real time to other QA staff, Project Managers, Technical Services, and external resources.
    • Work closely with all Production leads to ensure all challenges and risks are addressed and best practices are recommended.

 

Additional Duties

  • Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective completion and shipment of projects.

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