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Urdu-Pakistan Content Reviewer

Full time Welocalize in IT | Telecommunications
  • California, United States View on Map
  • Post Date: October 23, 2020
  • Apply Before : November 22, 2020
  • Salary: Negotiable
  • View(s) 67
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Job Detail

  • Experience Level Associate
  • Work From Home Some times

Job Description

Welocalize is looking for a detail-oriented, computer-literate and tech-savvy person to:

  • Triage incoming requests, utilizing technology, superior customer service and judgement.
  • Find creative ways to identify, assess and solve open-ended problems within a given high-level framework.
  • Respond within a timely manner and working 1:1 in real time.
  • Become an expert, have a Strong ability to offer confident recommendations, and embody curiosity and resourcefulness.
  • Actively participate, collaborate, and add value to weekly training and product meetings and quickly implement new practices.
  • Identify tool and process efficiency gains with analytical perspective
  • Update and maintain customer profiles and account information.

Key Qualifications

  • Native-level fluency in Urdu-Pakistan
  • Experience in tech, hospitality, concierge, executive assistants, or service industry desired.
  • Proficiency in working with multiple desktop applications and ability to quickly learn in-house software.
  • Strong communication skills, including writing skills and demonstrate command of English grammar and mechanics.
  • Ability to remain cool under pressure and effectively multi-task maintaining an exceptional level of quality.
  • Avid Facebook user.
  • Ability to work in a high-performance team environment.
  • Comfortable working in a fast-paced, start-up environment.
  • Previous tech experience a plus.
  • Previous unconventional or web-based customer service experience a plus.

Language needed: Urdu from Pakistan

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