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Localization Experience Program Manager

Full time @Uber in IT | Telecommunications
  • London, England, United Kingdom View on Map
  • Post Date : November 18, 2022
  • Apply Before : December 16, 2022
  • Salary: Negotiable
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Job Detail

  • Experience Level Entry level
  • Work From Home Some times

Job Description

What You’ll Do

  • Own and lead linguistic quality of our products and content from English into languages for UKI, Central Eastern Europe (CEE), Southern Europe (Portugal and Spain), Nordics, and/or Benelux regions;
  • Own language-agnostic quality programs that drive the highest quality output by our vendors;
  • Work with vendor resources to deliver localized content, handling high priority and high transparency content yourself;
  • Dedicate time to investigating localization issues found on our apps & website;
  • Use data to resolve quality trends for your region’s languages and build action plans to address any systemic issues;
  • Flag internationalization issues to the relevant product teams and guide vendors to fix linguistic bugs;
  • Proactively lead internal and cross-functional initiatives to identify areas for Quality process improvements;
  • Evangelize localization services with key partners in regions and in HQ;
  • Continually update Style Guides and Glossaries for the languages;
  • Liaise between Uber product teams and Localization Program Management to recommend standard methodologies for internationally-friendly product design;
  • Develop, own and maintain relationships with regional partners;
  • Review and influence product requirement documents (PRDs/RFCs) related to Tools and Systems that can improve modernization across Uber.

Basic Qualifications

  • B.A. in Translation, Linguistics, or similar field of study;
  • Minimum 3-5 years of localization experience, preferably in the tech industry;
  • Experience using CAT tools (e.g. Smartling, WorldServer, Trados, Memsource, etc.);
  • Experience leading Translation Memories, Glossaries, and Style Guides;
  • Experience working with vendors to drive quality related performance;
  • Excellent written and verbal communication skills;
  • Excellent Project / Program Management skills;
  • Passionate about Uber and our mission;
  • Ability to run operations at scale;
  • Standout colleague who is able to collaborate across different time zones and regions;
  • Strong customer management and influencing skills.

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