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Localization Project Manager

Full time Welocalize in IT | Telecommunications
  • San Francisco, California, United States View on Map
  • Post Date : September 14, 2021
  • Apply Before : October 12, 2021
  • Salary: Negotiable
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Job Detail

  • Experience Level Mid-Senior level
  • Work From Home Some times

Job Description

Main Duties

    • The following is a non-exhaustive list of responsibilities and areas of ownership of the Project Manager:
    • Experience with Machine Translation and NLP work processes are recommended.
    • Technical Skills: JIRA, Confluence, Zendesk, and PowerBi.
    • Project planning, scoping, requirements gathering and validation with client.
    • Identifying and working with the relevant client and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements.
    • Risk analysis and contingency planning (plan-do-check-act cycle).
    • Leading the internal and external team to successful execution and delivery of client projects.
    • Creating schedule and monitoring timeliness of delivery.
    • Managing the budget and controlling project costs.
    • Establishing and nurturing relationships with the customer, internal teams and external suppliers.
    • Overseeing project activities and ensuring resolution to any problems that may arise (corrective and preventive action).
    • Actively seeking ways to optimize delivery, client satisfaction, quality and profitability.
    • Reporting, both in written and verbal form, to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required.
    • Ensuring finance systems are kept up to date and accurate.
    • Process documentation and knowledge management.
    • Ensuring profit of project is maintained through the management of margin.

Measures of Success

  • Delivery of services in line with core KPIs for project management, which include but are not limited to:
  • client satisfaction;
  • on-time delivery;
  • cost control and profitability;
  • revenue throughput;
  • Client growth.

Experience

  • Proven project management experience in a fast-paced, client-centric environment, ideally in the translation or localization industry.
  • Knowledge of the translation industry and a keen interest in its technology, process, competitive landscape and emerging trends.
  • Demonstrated success at managing large accounts and/or projects.
  • Curiosity and creativity to question existing processes and approaches and innovate new ones.
  • Proven experience in development of processes and ideas.
  • Experience in financial management and budget to actual management.
  • Customer relationship management and business development skills to drive organic growth.
  • Must be available to travel for work related commitments.

 

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