Project Manager – Localisation

Full time Pixelogic Media Partners in E-Learning | Publishing Email Job
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Job Detail

  • Experience Level Associate
  • Work From Home Some times

Job Description

Primary Responsibilities

  • Establishing a solid understanding of client workflows and needs
  • Managing multiple localization projects from client order to delivery completion
  • Hosting production meetings with Territory Managers to manage and track milestones for subtitle, dubbing and text translation jobs
  • Liaising with Los Angeles office on production planning for all localization projects
  • Providing project management assistance and managing operations offload in the UK time zone to the LA office
  • Fielding and resolving questions from dubbing studios on LA or UK projects in the UK time zone
  • Highly involved with accelerated localization workflows to support LA team on projects with very fast turnarounds
  • Managing complex projects from beginning to end in a timely manner
  • Developing project plans and workflows, managing time, budget, resources and quality control
  • Managing, monitoring, and updating all timelines and setting realistic expectations for day to day deliveries to clients or other internal offices
  • Performing order entries based on client requests and ensuring final deliveries are within the expected timeframe
  • Providing strategic solutions to any issues that may arise with clients
  • Collaborating with operational teams to build processes, make sure the workflow operates smoothly and efficiently, and initially enhancing the client experience
  • Working with the billing team to ensure projects are billed correctly and on time
  • Identifying areas of opportunity to enhance clients’ experience and work closely with other department leaders to drive initiatives and to execute on those opportunities
  • Abiding by security policies and protecting information assets entrusted to you
  • Other related tasks as assigned to fulfill responsibilities

Requirements

  • University degree
  • Localization (including subtitling and dubbing) experience necessary
  • Collaborative thinker who works well in a team
  • Experience in media industry and post-production workflows
  • Passionate about customer experience and customer service excellence
  • Hands-on experience with digital media workflows is preferred
  • Excellent communication skills with technical and non-technical individuals
  • Deep sense of urgency and ability to work in a fast paced environment with high volume
  • Problem solver with creative and innovative approach with ability to think out of the box
  • Outstanding attention to detail and ability to plan complex projects with urgency
  • A positive attitude when experiencing obstacles and enthusiastic to get things done

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