Quality and Compliance Manager - Translation

Job Detail

What we need you to do…

Oversee our ISO 9001 and ISO 17100 certified quality management system including document control, internal audit planning, and management reporting
Be the main point of contact for quality audits and act as compliance manager for all compliance-related matters
Work closely with production teams and clients as a SME on processes, policies and procedures
Aid in the root cause investigation and implementation of corrective actions for customer complaints
Identify risk factors and potential problems and propose innovative solutions
Participate in client/vendor audits and questionnaires
Prepare compliance/quality reports and presentations
Roll out and track quality and compliance training for all employees
Hire, develop and motivate junior team members

What we need you to have…

5 years of management experience, with significant experience in quality and compliance
Bachelor’s degree
Experience in leading high visibility, process improvement initiatives
Excellent problem solving skills
Demonstrated leadership skills and ability to coach, motivate and train teams
Good judgement, tact and ability to work well with several business units within the organization
Translation Industry experience
Clear, concise communication skills. Excellent listening skills.
Exceptional work ethic, strategic vision and the ability to deliver results
Passion, humility, integrity, positive attitude, mission-driven, and self-starter

What we would like you to have…

Experience with ISO 9001, ISO 17100 and ISO 13485 (lead auditor certification is a plus)
Experience with HIPAA and HITECH
Experience with HITRUST and ISO 27001
Experience with Good Clinical Practices

Benefits- Health & Wellness