
Quality and Compliance Manager – Translation
Full time CQfluency posted 1 month ago in Sales | Marketing Shortlist Email JobJob Detail
- Experience Level Associate
- Work From Home Some times
Job Description
What we need you to do…
- Oversee our ISO 9001 and ISO 17100 certified quality management system including document control, internal audit planning, and management reporting
- Be the main point of contact for quality audits and act as compliance manager for all compliance-related matters
- Work closely with production teams and clients as a SME on processes, policies and procedures
- Aid in the root cause investigation and implementation of corrective actions for customer complaints
- Identify risk factors and potential problems and propose innovative solutions
- Participate in client/vendor audits and questionnaires
- Prepare compliance/quality reports and presentations
- Roll out and track quality and compliance training for all employees
- Hire, develop and motivate junior team members
What we need you to have…
- 5 years of management experience, with significant experience in quality and compliance
- Bachelor’s degree
- Experience in leading high visibility, process improvement initiatives
- Excellent problem solving skills
- Demonstrated leadership skills and ability to coach, motivate and train teams
- Good judgement, tact and ability to work well with several business units within the organization
- Translation Industry experience
- Clear, concise communication skills. Excellent listening skills.
- Exceptional work ethic, strategic vision and the ability to deliver results
- Passion, humility, integrity, positive attitude, mission-driven, and self-starter
What we would like you to have…
- Experience with ISO 9001, ISO 17100 and ISO 13485 (lead auditor certification is a plus)
- Experience with HIPAA and HITECH
- Experience with HITRUST and ISO 27001
- Experience with Good Clinical Practices
Benefits- Health & Wellness
- Health, dental and vision plans
- Paid Time Off
- Parental Leave
- Flexible Work Schedule – Remote opportunity
- Life Insurance plans
- 401k with company match
- Employee Referral Bonus Program
- Profit Sharing Plan
- Casual dress code
- Healthy snacks and fruit
- Beachfront Company Vacation Apartment
- Gym, or wellness activity reimbursement program